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Contact Us - Box Office Theatre

Have you checked our FAQ’s ?

In our experience we have found that 95% of all our Customer queries can be resolved without needing to contact us directly. 

 

I’ve checked but my Question wasn’t covered by the FAQ’s, please can you help ?

Yes of course, there are two ways to contact us dependent on the level of criticality.

  1. Non-Emergency enquiries (missing booking confirmation, tickets etc)

Please contact us via email at Bookings@boxofficetheatre.co.uk . We will ensure we respond to your enquiry and our staff work 9-5pm,  7 days per week. Very often this is just a case of re-sending your email confirmation to you.

 

 

  1. Emergency enquiries only (No record of any Booking at Theatre or Hotel)
  • These emergency enquiries are very rare. Our System automatically notifies the Theatre and Hotel of your booking, so they always have a record. However occasions there is confusion if a Customer books under a different name and can't recall the name used.

 

  • If your emergency enquiry relates to your Theatre Tickets please phone our Theatre Support Partner, Ingresso: Tel  020 3137 7420

 

  • If your emergency enquiry relates to your Hotel Booking please phone our Hotel Booking Partner, GTA: Tel  0203 170 5011

 

If you still want to get in touch with us , please fill in the following form:

Address
BOX OFFICE THEATRE LTD
27 OLD GLOUCESTER STREET
LONDON
WC1N 3AX